What is 212SWAG?

Founded in 2019 in Miami, FL 212SWAG has been motivated by the belief that fashion is a lifestyle and for a cost effective price.

How do I unsubscribe from daily sales email?

To unsubscribe from daily sales emails, please click here, enter your email address and click unsubscribe button.
**Please note: Unsubscribing will not deactivate your account. If you’d like to deactivate your account, please contact customer service.

How do I contact you?

Contact us anytime for any reason
Questions about product? Want to suggest new brands that you’d like to see us carry? And any feedback positive or negative, please don’t hesitate to reach out!
If you have a question about an order, please make sure to include your order number.

Will you give me a tracking number?

Of course! When your order ships you’ll receive an automatic e-mail with a tracking number. The tracking number will also be viewable in the ‘order details’ of any order in your history by checking your account. We’ll always provide the tracking number as soon as your order ships, but it sometimes take up to 48 hours to populate in the shipping provider’s system.

When will my order ship?

To check the status of your order, go to your account and click on ‘view order details’ under the order number. Once your order ships, we’ll send a confirmation email that includes your tracking information. This tracking number will also be available in your account, so you can follow your order’s progress all the way to your doorstep. Some Saver shipping methods will even provide live updates to your order history, so be on the lookout!

How do I check my order status?

You can view your entire order history on your account page. Here you’ll see the most recent updates to pending orders along with additional order details. If your order has shipped, click on ‘View Order Details’ to find the associated tracking number.

What shipping services do you offer and what is the transit time?

Currently, we only offer one shipping option:
Shipping Services
Estimated Delivery Date
Saver Shipping (Surepost) (US)
3 to 7 Business Days after shipping*


Your shipping method and estimated delivery date will be determined when you enter your address at checkout.
*Orders with Saver shipping will leave the warehouse after 1-2 business days. Your delivery transit time will vary depending on your order’s destination. If your package is being delivered to a rural area or to the western part of the U.S., you can expect your order to arrive towards the end of the estimated delivery date range.

How will my order ship and how much will I be charged?

We offer the following shipping options to customers within the U.S. at the following flat rates:
Free shipping for orders of $80 or more. $7.99 standard shipping for all orders less than $80. You can check the status of any order by visiting the Order History section of your account. An email notification with tracking information will be sent to you when your order has shipped.

Can I get free shipping?

Yes! US customers automatically receive free standard shipping on all orders over $80.00.

Can I change the shipping address for one of my orders?

As long as your order has not yet been processed by our warehouse, you can change the shipping address for your order. Please contact customer service with your order number and we will adjust the ship-to address for you.

Does 212SWAG ship to PO Boxes or APO/FPO address?

Yes. 212SWAG will use USPS to ship to these destinations.

Do you have international shipping?

We currently ship only ship to the US but are planning to expand to more countries soon!
We’re working hard to expand across the globe. Let us know where we should ship next by contacting: [email protected]

Is it safe to use my credit card/debit card on 212SWAG?

Yes, definitely. We take security very seriously and have put the necessary measures in place to prevent the loss, misuse and alteration of any information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.

Does 212SWAG pay for return shipping?

For US customers, we provide a return shipping label available for download in your 212SWAG account once you file for a return. We will deduct $7.99 from your credit when we process your return.
If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost or damaged in transit. 212SWAG is not responsible for packages that are shipped by other methods.

Why was my credit/debit card declined?

Credit cards are declined for a variety of reasons, such as an incorrect billing address or insufficient funds to complete the desired purchase. If the billing address that you provide at checkout does not match the information from your financial institution, your order will likely be held for further review. When a credit card is declined, we do not necessarily receive any specific reasons explaining why. Instead, we receive a general “declined” message from the financial institution, and no specifics are kept confidential. If your credit card is declined and you do not know why, we strongly suggest contacting your financial institution for more information.

How can I cancel my order?

You can cancel an order yourself within 30 minutes of completing your purchase. Simply look up your order history to find your order number, and contact customer service.
**Please note: Orders that have already been sent to our warehouse for packing and shipping cannot be canceled or modified.